Ask For E-Audio Book Help

Please use this form to obtain assistance using the E-Audio Book Service. The information requested is necessary to diagnose and solve technical problems. Mandatory fields marked *

Your name: *

Your E-mail address (example: janedoe@isp.com): *

Your Telephone Number (example: xxx-xxx-xxxx): *

Your library card number: *

The Title(s) of problem audio book(s): *

Exact text of any error message(s):

URL of any error page(s) you encounter:

Problem part(s) (Is it the entire book or specific chapter):

The version of Overdrive Media Console you are using: *

From within Overdrive Media Console click on 'Help', then 'About Overdrive Media Console'.

The version of Windows Media Player Version you are using: *

Also found in Overdrive Media Console 'About' screen reached by clicking on 'Help', then 'About Overdrive Media Console'.

Operating system (Windows XP, Windows 98, etc.) you are using: *

Internet Browser and version (Internet Explorer 6.0, Firefox 1.0.7, etc.) you are using: *

In most browsers find this under 'Help > About'.

If a portable media player is involved, please give the name and version:

Please describe the problem you have encountered: *

Please be as descriptive as possible and include the steps you took before reaching the problem.

Ask For E-Audio Book Help

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