Ask for OverDrive e-Book or Audiobook Technical Help

Please use this form to obtain technical support related to technical problems encountered while using the OverDrive Digital Media Collection.   Providing complete and detailed information will facilitate the troubleshooting process of your technical problem. A library employee will contact you as time permits.  Please allow at least 2 week days for staff to investigate your concern.  For issues with other digital dowload services, refer to their individual Help or FAQ pages.

Please call (901) 415-2700  if you have general or policy related questions.

DISCLAIMER: The Memphis Public Library & Information Center assumes no responsibility for your personal computer or mobile device hardware or software as a result of using the Memphis Public Library network or web services. Library staff cannot plug in, reconfigure or in any other way operate your personal computer/mobile devices. If are looking for assistance in how to use/operate your personal computer or mobile device the library offers from time to time training classes in these areas. Please check the library class calendar for more information.

To ask any other type of question, please use the library 'Ask A Question' service.