Consumer Information

Federal Resources

  • Consumer.gov
    This site offers access to “a broad range of federal information resources available online. It is designed so that you can locate information by category - such as Food, Health, Product Safety, Your Money, and Transportation. Each category has subcategories to direct you to areas within individual federal web sites containing related information.”
  • GovDeals
    An independent service that allows government agencies to auction surplus items through the Internet – a government version of eBay. Visitors must register in order to bid on the merchandise here.
  • Federal Citizen Information Center
    The FCIC's site is a one-stop source for answers to questions about Federal agencies, programs and services. They offer hundreds of consumer publications to order or read online. In addition, the site provides a wealth of helpful consumer information, including a consumer assistance directory and an online version of the Consumer Action Handbook.
  • Federal Reserve Consumer Help
    The Federal Reserve has created this new centralized site for filing complaints against banks and other financial institutions. Simple FAQs are available to guide you through the process and describe what can and cannot be done.
  • Federal Trade Commission for the Consumer
    "This section of the FTC website offers practical information on a variety of consumer topics. The information here can help you avoid rip-offs and exercise your consumer rights.”
  • Recalls.gov
    To provide better service in alerting the American people to unsafe, hazardous or defective products, six federal agencies with vastly different jurisdictions have joined together to create this site—a "one stop shop" for U.S. Government recalls.
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Local Resources

  • Better Business Bureau of the MidSouth
    Check out a business or charity, file a complaint, or get consumer alerts and news here. This site also provides a directory of BBBs throughout the country.
  • Tennessee Division of Consumer Affairs
    This user-friendly site provides information for Tennessee residents on how to file a complaint against a business or contact a regulatory board. Complaint forms are available and can be submitted via the internet.
  • Consumer Credit Counseling Service is a non-profit local agency that has provided budget, debt and housing counseling services to the citizens of Memphis and Shelby County since 1986.  Services include: free budget counseling, a debt management and repayment program, credit report review, housing counseling and financial literacy education.

Product Information

  • CNET.com
    CNET is a great site for reviews, product guides, buying guides and tips on anything tech-oriented (TVs, computers, software, mp3 players, etc.)
  • Consumer World This extensive site provides links to over 900 consumer resources on the Internet which will help you find an air fare, locate an ATM machine, file a consumer complaint, compare products, etc.
  • Epinions
    Epinions offers reviews for all manner of products and services, from vacuum cleaners to internet service providers. Technical specifications, user reviews, pros, cons and price comparisons are available for most items.
  • Household Products Database
    This database gives information about the ingredients, toxicity, warnings, safe disposal and manufacturer contacts for household cleaners, pesticides, health & beauty products, automobile products and more.
  • Retrevo
    Retrevo is a search engine for consumer electronics reviews, product manuals, guides and deals.
  • SeatCheck
    Search by state or zip code for locations that provide inspections of child car seats. A list of recalled seats is also provided as well as brochures, posters and tips.

Automobile Information

  • Edmund’s Inc.
    There is a lot of information on this site to help anyone interested in buying a car or truck. In addition to information about the prices of new & used cars and trucks, the site has advice for the buyer, safety information concerning new and used vehicles, detailed information about individual models of cars and trucks, and more.
  • Kelley Blue Book
    This site gives new and used car values for cars and trucks in the United States from the past 20 years. This site also provides links to other sites on car/truck buying.
  • NADA Guides
    “For over 70 years, N.A.D.A. Appraisal Guides has been America's largest publisher of used vehicle values.” Get high and low prices for cars, classic cars, boats, motorcycles, and recreational vehicles.
  • SaferCar.gov
    This site offers crash test results and rollover ratings for vehicles back to 1990. It also provides safety guidelines and information on tire inflation and airbag safety.