Banking Basics
This publication, although designed for class leaders, is a thorough guide to banking, banking services and consumer accounts. Written in a simple question-and-answer format, it also includes a glossary.
BankRate Monitor
Provides timely local rates for mortgages, home equity loans, savings, credit cards, and checking accounts and tracks ATM fees and online banking fees. The database is updated daily and includes over 4,000 institutions.

Comptroller of the Currency
The Office of the Comptroller of the Currency is responsible for handling complaints about national banks as well as fielding questions about financial institutions. - Introduction to Banking
An overview of banking services and terminology. This site provides an introduction to banking, types of accounts, choosing a bank and online banking.

Writing a Check - Understanding Your Rights
From the Federal Administrator of National Banks, this site provides a clear description of how checks are handled and processed. Instructions for resolving various problems or complaints are also provided, along with links to federal and state regulatory agencies.