Tax Assistance (AARP and FTP)


 

CALL UNITED WAY OF THE MID-SOUTH  or IMPACT AMERICA FOR POST TAX SEASON FREE TAX PREPARATION

United Way provides free FTP (Free Tax Prep, formerly known as VITA -Volunteer Income Tax Assistance) site in the Southland Mall by appointment only from 10:00 am – 3:00 pm on Thursdays and Saturdays from May 12, 2018 – June 30, 2018. MUST CALL 901-433-4364 to make appointment. Volunteers will provide help with current year, previous year(s) and amended returns. Will not prepare K-I’s, Schedule D, Schedule E or Schedule F tax forms.

Impact America, Memphis Office, 321 S Bellevue Blvd, Memphis 38104,  is also providing tax help on a case by case basis, indefinitely.  Call for appointment (901-308-5876) or (901-791-2389).

AS OF 4/24/18, THESE ARE THE ONLY TWO SITES IN MEMPHIS STILL TAKING APPOINTMENTS FOR FREE TAX HELP:  (1) UNITED WAY SITE AT THE SOUTHLAND MALL OFFERS FREE TAX PREP STARTING MAY 12, 2018 – JUNE 30, 2018; CALL UNITED WAY (901-433-4364) TO MAKE APPOINTMENT; CAN PREPARE PREVIOUS YEAR’S TAX RETURNS; SERVICE PROVIDED BY APPOINTMENT ONLY, NO WALK INS ACCEPTED

(2) IMPACT AMERICA, MEMPHIS OFFICE, 321 S BELLEVUE BOULEVARD, MEMPHIS 38104 (OLD CHURCH HEALTH CENTER MEMPHIS PLAN OFFICE ACROSS FROM CENTRAL HIGH SCHOOL) WILL TAKE APPOINTMENTS ON A CASE BY CASE BASIS; CALL (901-308-5876) OR (901-791-2389) TO SCHEDULE AN APPOINTMENT.  THIS SITE PLANS TO HELP WITH TAX ASSISTANCE INDEFINITELY; CAN PROCESS PREVIOUS YEAR’S TAX RETURNS AND MAY BE ABLE TO PROVIDE SPANISH SPEAKING STAFF WITH ADVANCE NOTICE. BY APPOINTMENT ONLY; NO WALK INS ACCEPTED.

UPDATED 4/24/18

IRS EXTENDED TAX DEADLINE WAS WEDNESDAY APRIL 18, 2018

 

How can I get help filing my 2017 taxes?

AARP Foundation’s Tax-Aide program provides IRS-certified volunteers who provide FREE basic income tax return preparation with electronic filing to qualified individuals. The service is available to taxpayers with low and moderate income, with special attention to those age 60 and older.  AARP sites see taxpayers on a walk-in basis, first come/first served, without regard to age.  Tax filers are advised to come early to these sites as there is a limit to how many people can be seen at each site each day, and sign-up sheets are often used.

The Free Tax Prep (FTP)* program provided in our area by United Way of the Mid-South and Impact America offers FREE tax help to people of low and moderate income (household income $54,000 a year or less), people with disabilities, the elderly and people with limited English proficiency who need assistance preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals.  Some FTP sites are walk-in, first come first served; some take appointments; others are a combination of both walk-in and appointments.  Tax filers are advised to come early to the walk-in sites as there is a limit to how many people can be seen at each site each day.  *This program was formerly known as the VITA program.

Please call us at 2-1-1 (or 901-415-2790 or tollfree at 855-354-4211) beginning EARLY NEXT JANUARY 2019 for information and appointments for the free tax sites for filing for the 2018 tax year.

FTP (Free Tax Prep) Sites  – EXTENDED FTP SITES POST TAX SEASON

SHELBY COUNTY

38104
Impact America – Call for Appointment (901-308-5876 or 901-791-2389; Tollfree 844-829-3786)
321 S Bellevue Blvd
Memphis, TN 38104
May be able to provide Spanish Speaking Staff with advance notice
Appointments ONLY – NO Walk Ins

38116
Southland Mall – Call United Way for Appointment (901-433-4364)
1292 Shelby Drive
Memphis, TN 38116
Thursdays & Saturdays, from May 12, 2018-June 30, 2018 from 10:00 am – 3:00 pm
Appointments ONLY – NO Walk Ins

 

ALL TAX FILERS at the AARP and FTP sites MUST bring
1. Their Social Security Cards OR
2. An earnings statement from Social Security (1099-SSA) OR
3. A Medicare card with the letter “A” after the number which reflects they are getting benefits under their own record.

General filing information

What documents do I need to bring with me to get my taxes filed?

The IRS has prepared a list of documents needed by tax preparers:
https://www.irs.gov/Individuals/Checklist-for-Free-Tax-Return-Preparation

AARP and FTP tax preparers can prepare tax returns with the following forms:

  • Wages, salaries, etc. (Form W-2)
  • Interest Income (Form 1099-INT)
  • Dividends Received (Form 1099-DIV)
  • State Tax Refunds (Form 1099-G)
  • Unemployment Benefits (Form 1099-G)
  • IRA Distributions (Form 1099-R)
  • Pension Income (Forms 1099-R, RRB-1099, CSA-1099)
  • Social Security Benefits (Form SSA-1099)
  • Simple Capital Gain/Loss (Form 1099-B)
  • Sale of Home (Form 1099-S) limited
  • Self-employed Income (Form 1099-MISC) limited
  • Gambling Winnings (Form W-2G)
  • Cancellation of Debt (Form 1099-C) limited
  • Health Savings Accounts (Form 1099-SA) limited
  • Itemized Deductions limited
  • Education Credits (Form 1098-T)
  • Child Tax Credit
  • Earned Income Credit
  • ACA Statements (Forms 1095-A, B or C)

AARP and FTP tax preparers can NOT prepare tax returns with the following forms:

  • Schedule C with losses
  • Complicated Schedule D (capital gains and losses)
  • Form SS-5 (request for Social Security Number)
  • Form 4684 (casualty and theft loss)
  • Form 8606 (non-deductible IRA)*  AARP can assist with Part 1 of this form ONLY. 
  • Form 8615 (minor’s investment income)
  • Form SS-8 (determination of worker status for purposes of federal employment taxes and income tax withholding)
  • Parts 4 & 5 of Form 8962 (Premium Tax Credits)

What if I want to file my taxes myself online?
https://www.irs.gov/Filing/E-File-Options

If your household income is less than $66,000, you can also go to the My Free taxes site sponsored by United Way Worldwide and H & R Block to find free tax filing software:
http://www.unitedway.org/myfreetaxes/

What if I’m not eligible for the free tax filing but need someone to file my taxes for me?
https://www.irs.gov/Tax-Professionals/Choosing-a-Tax-Professional

Where can I get the paper tax forms?
The IRS is moving toward e-filing, and is moving away from the use of paper forms. In early 2018, the IRS will make forms for the 2017 tax year available on its website at https://www.irs.gov/Forms-&-Pubs . Note that there are also accessible tax forms and publications that can be downloaded or viewed online in text-only, Braille ready files, browser-friendly HTML, accessible PDF, and large print. Also, IRS eBooks for mobile devices are provided in the ePub format at that same site.

A limited number of a very few tax forms — 1040, 1040A and 1040EZ, and the instructions for those forms – will be made available from the IRS for distribution through public libraries in early 2018 AS SOON AS THEY ARE SENT BY THE IRS.   Customers may also be able to make copies of other needed paper tax forms through asking for assistance at the public service desk. Librarians will let you know if a reference copy of the form you need is available for copying, or if you will need to print it from the IRS website.  Copies of the most popular forms will be available for copying at the Central Library (Business/Sciences desk on third floor).  Copies may also be available at library branches; call the branch ahead of time to confirm availability.

Where do I send my paper tax forms?
Tennessee:  https://www.irs.gov/filing/tennessee-where-to-file-addresses-for-taxpayers-and-tax-professionals

Arkansas: https://www.irs.gov/filing/arkansas-where-to-file-addresses-for-taxpayers-and-tax-professionals

Mississippi: https://www.irs.gov/filing/mississippi-where-to-file-addresses-for-taxpayers-and-tax-professionals

How can I get a copy of my tax return?
Tax preparers at the AARP and FTP sites will provide tax filers a copy of their tax return once it is completed and submitted.  If you need a replacement copy, you will need to go back to the site where your 2017 taxes were filed.  AARP sites can also provide tax filers a copy of their 2016 returns IF the return was filed at that particular site.

Tax filers can also order copies of tax returns and transcripts of tax returns from the IRS.   For information on ordering copies of tax returns from the IRS, see https://www.irs.gov/uac/about-form-4506    Note that there is a $50 charge for each return and the IRS says they can take up to 75 days to process such requests.

The IRS can also provide a Tax Return Transcript for many returns free of charge.  The transcript provides most of the line entries from the original tax return and usually contains the information that a third party (such as a mortgage company) requires.  See Form 4506-T, Request for Transcript of Tax Return, on the IRS website, or you can request transcripts by phone (1-800-908-9946) or mail.   For more information, see  https://www.irs.gov/individuals/tax-return-transcript-types-and-ways-to-order-them .

How can I contact the IRS?

For general tax information, call 1-800-829-1040.  For information about the status of your tax refund, go to https://www.irs.gov/Refunds .  You will need to provide your social security number, filing status and amount of refund.

The IRS Where’s My Refund? link at  https://www.irs.gov/refunds and the IRS2Go app will be updated with projected deposit dates for early EITC and ACTC refund filers a few days after February 27.  Taxpayers will not see a refund date on Where’s My Refund? or through their filing software until then.

IF you are not waiting for EITC or ACTC refunds and it has been more than 21 days since you filed your taxes electronically (or someone else did so electronically for you), OR it has been more than 6 weeks since you mailed your paper return, you can call 1-800-829-0922 to check on the status of your refund.

The Memphis office is located at 22 North Front Street in the Falls Building and is generally open Monday – Friday, 8:30 Am – 4:30 PM.  IRS staff do NOT provide free tax preparation assistance.  Here is a list of the services available at that office: https://www.irs.gov/uac/Services-Provided-FOUR

Many tax-related questions are answered on the IRS website at https://www.irs.gov/