Updated as of 01/05/2024
IRS accepts tax returns 01/29/2024. Tax season ends 04/15/2024
Call LINC/2-1-1 for assistance
PLEASE CALL 2-1-1 (alternate numbers: 901-415-2790 or toll-free 855-354-4211) for information about free tax assistance
Our helpful LINC/2-1-1 staff are available to assist you by phone:
- Monday – Thursday, 9:00 AM – 8 PM;
- Friday & Saturday, 10 AM – 6 PM; and
- Sunday 1 PM – 5 PM.
IN CASE OF BAD WEATHER, WE ADVISE YOU TO CALL 2-1-1 TO SEE IF WE HAVE RECEIVED NOTICE OF LAST MINUTE CLOSINGS OR CHANGE IN SCHEDULE
TAX ASSISTANCE SITES – SHELBY COUNTY
AARP Sites
All sites are walk-in/first come first serve. AARP sites give preference to those 50 and up.
Benjamin L. Hooks Library
3030 Poplar Ave.
Memphis, TN 38111
Feb 1 – Apr 15
Mondays, 10AM – 2PM
Tuesdays, 10AM – 2PM
Wednesdays, 10AM – 2PM
Thursdays, 10AM – 2PM
Fridays, 10AM – 2PM
Saturdays, 10AM – 2PM
Sign-in sheet posted on front door at 6AM.
Exceptions: Except Friday, March 29th (Good Friday) and Thursday, April 4th (MLK Jr. Memorial Day)
Bartlett Library
5884 Stage Rd.
Bartlett, TN 38134
Feb 19 – Apr 9
Mondays, 10AM – 2PM
Tuesdays, 10AM – 2PM
Sign-in sheet posted on front door at 9AM.
Exceptions: MLK Memorial Day, April 4
Cordova Library
8457 Trinity Rd.
Memphis, TN 38018
Feb 1 – Apr 11
Thursdays, 10AM – 2PM
Exceptions: Except Thursday, April 4th (MLK Jr. Memorial Day).
FTP Sites
Visit United Way of the Mid-South Free Tax Prep page for details on sites, income requirements, and documentation to bring.
Super Sites
Raleigh Library
3452 Austin Peah Hwy.
Memphis, TN 38128
Jan 29 – Apr 13
Mondays, CLOSED
Tuesdays, 10AM – 4PM
Wednesdays, 10AM – 4PM
Thursdays, 10AM – 4PM
Fridays, 10AM – 4PM
Saturdays, 10AM – 4PM
Exceptions: Good Friday, March 29; MLK Memorial Day, April 4
Southland Mall
1291 Shelby Dr.
Memphis, TN 38116
Jan 22 – Apr 15
Mondays, 10 AM – 4PM
Tuesdays, 10AM – 4PM
Wednesdays, CLOSED
Thursday, 10AM – 4PM
Fridays, 10AM – 4PM
Saturdays, 10AM – 4PM
United Way Plaza
1005 Tillman St.
Memphis, TN 38112
Jan 22 – Apr 15
Mondays, 9AM – 3PM
Tuesdays, 9AM – 3PM
Wednesdays, 9AM – 3PM
Thursday, CLOSED
Fridays, 9AM – 3PM
Saturdays, 10AM – 3PM
Satellite Sites – Shelby County
Midtown Court
2098 Court Ave.
Memphis, TN 38104
Jan 23 – Apr 13
Tuesdays, 3PM – 7PM
Wednesdays, 3PM – 7PM
Thursdays, 3PM – 7PM
Fridays, 3PM – 7PM
Saturdays, 12PM – 4PM
Oasis of Hope/Bickford CC
233 Henry Ave.
Memphis, TN 38107
Jan 27 – Apr 13
Saturdays, 10AM – 2PM
South Library
19 29 S. Third St.
Memphis, TN 38109
Jan 27 – Apr 13
Saturdays, 10AM – 1PM
University of Memphis Law
1 N. Front St.
Memphis, TN 38109
Jan 24 – Apr 11
Wednesdays, 4PM – 7PM
Thursdays, 4PM – PM
Word of Life
1215 Floyd Ave.
Memphis, TN 38127
Jan 23 – Apr 14
Tuesdays, 4PM – 6PM
Sundays, 12:30PM – 2:30PM
Closed Sunday March 3, Tuesday March 5, and Sunday March 31.
Mobile Sites at MPL
Bartlett Library
5884 Stage Rd.
Bartlett, TN 38134
Thursday 2/8, 11AM – 4PM
Friday 2/16, 11AM – 4PM
Thursday 3/21, 11AM – 4PM
Cherokee Library
3300 Sharpe Ave.
Memphis, TN 38111
Tuesday 1/23, 11AM – 4PM
Tuesday 2/6, 11AM – 4PM
Friday 2/9, 11AM – 4PM
Tuesday 3/19, 11AM – 4PM
Friday 3/22, 11AM – 4PM
Cornelia Crenshaw Library
531 Vance Ave.
Memphis, TN 38126
Thursday 2/8, 11AM – 4PM
Tuesday 2/20, 11AM – 4PM
Friday 2/23, 11AM – 4PM
Monday 3/11, 11AM – 4PM
Thursday 3/14, 11AM – 4PM
Tuesday 3/28, 11AM – 4PM
Cordova Library
8457 Trinity Rd.
Memphis, TN 38018
Monday 2/5, 11AM – 4PM
Monday 3/4, 11AM – 4PM
Cossitt Library
33 South Front St.
Memphis, TN 38103
Monday 2/5, 11AM – 4PM
Monday 3/4, 11AM – 4PM
Cordova Library
8457 Trinity Rd.
Memphis, TN 38018
Monday 2/5/2024, 11AM – 4PM Monday 3/4/2024, 11AM – 4PM
East Shelby Library
7200 E Shelby Dr, Memphis, TN 38125
Wednesday 2/27/2024, 11AM – 4PM
Friday 3/8/2014, 11AM – 4PM
Friday 3/25/2024, 11AM – 4PM Monday 4/5/2024, 11AM – 4PM
Frayser Library
3712 Argonne St, Memphis, TN 38127
Tuesday 2/6/2024, 11AM – 4PM 2/22/2023, 11AM – 4PM
Tuesday 3/5/2024, 11AM – 4PM Tuesday 3/19/2024, 11AM – 4PM
Gaston Library
1040 S. Third St. Memphis, TN 38106
Tuesday 1/30/2024, 11AM – 4PM Friday 2/2/2024, 11AM – 4PM
Monday 2/19/2024, 11AM – 4PM Tuesday 2/27/2024, 11AM – 4PM
Tuesday 3/26/2024, 11AM – 4PM Wednesday 4/3/2024, 11AM – 4PM
Monday 4/1/2024, 11AM – 4PM
TAX ASSISTANCE SITES – SURROUNDING COUNTY
Midtown Court
2098 Court Ave.
Memphis, TN 38104
Jan 23 – Apr 13
Tuesdays, 3PM – 7PM
Wednesdays, 3PM – 7PM
Thursdays, 3PM – 7PM
Fridays, 3PM – 7PM
Saturdays, 12PM – 4PM
Oasis of Hope/Bickford CC
233 Henry Ave.
Memphis, TN 38107
Jan 27 – Apr 13
Saturdays, 10AM – 2PM
South Library
19 29 S. Third St.
Memphis, TN 38109
Jan 27 – Apr 13
Saturdays, 10AM – 1PM
University of Memphis Law
1 N. Front St.
Memphis, TN 38109
Jan 24 – Apr 11
Wednesdays, 4PM – 7PM
Thursdays, 4PM – PM
Word of Life
1215 Floyd Ave.
Memphis, TN 38127
Jan 23 – Apr 14
Tuesdays, 4PM – 6PM
Sundays, 12:30PM – 2:30PM
M.R. Dye Public Library
2885 Goodman Rd. Horn Lake, MS 38637
Jan 23 – Apr 14
Tuesday, 10AM – 2PM
Friday, 10AM – 2PM
R.C. Irwin Public Library
1285 Kenny Hill Dr. Tunica, MS 38676
Jan 23 – Apr 14
Mondays, 10AM – 2PM
West Memphis Public Library
500East Broadway Blvd. West Memphis, AR 72301
Jan 23 – Apr 14
Saturdays, 10AM – 2PM
General Filing Information
What is the tax filing deadline?
- IRS starts accepting electronic filing from Monday, January 23, 2023. Tax filing season will end on Tuesday, April 18, 2023.
What documents do I need to bring with me to get my taxes filed?
- The IRS has prepared a list of documents needed by tax preparers: https://www.irs.gov/Individuals/Checklist-for-Free-Tax-Return-Preparation
What if I want to file my taxes myself online?
What if I’m not eligible for the free tax filing but need someone to file my taxes for me?
Where can I get the paper tax forms?
- https://www.irs.gov/forms-instructions
- At this time, we do not know when paper forms will arrive at the Library.
Where do I send my paper tax forms?
- Tennessee: https://www.irs.gov/filing/tennessee-where-to-file-addresses-for-taxpayers-and-tax-professionals
- Arkansas: https://www.irs.gov/filing/arkansas-where-to-file-addresses-for-taxpayers-and-tax-professionals
- Mississippi: https://www.irs.gov/filing/mississippi-where-to-file-addresses-for-taxpayers-and-tax-professionals
How can I get a copy of my tax return?
- For information on ordering copies of tax returns from the IRS, see https://www.irs.gov/uac/about-form-4506
- The IRS can also provide a Tax Return Transcript: https://www.irs.gov/individuals/transcript-types-and-ways-to-order-them
How can I contact the IRS?
- General Info: https://www.irs.gov/ or 1-800-829-1040
- Refund Info: https://www.irs.gov/Refunds
- Local Office (does NOT provide free tax preparation assistance): https://www.irs.gov/uac/Services-Provided-FOUR