Tax Assistance (AARP and FTP)


BEGINNING JANUARY 16, 2018
PLEASE CALL 2-1-1 (alternate numbers: 901-415-2790 or toll-free 855-354-4211) for information about free tax assistance!

Our helpful LINC/2-1-1 staff are generally available to assist you Monday – Thursday, 9 AM – 9 PM, Friday and Saturday, 9 AM – 6 PM, and Sunday, 1 – 5 PM with finding free tax help sites, making tax appointments and with information on how to contact the IRS with specific questions and needs about your taxes.

IN CASE OF BAD WEATHER, WE ADVISE YOU TO CALL 2-1-1 TO SEE IF WE HAVE RECEIVED NOTICE OF LAST MINUTE CLOSINGS OR SCHEDULE CHANGES.

Updated as of 1/17/18

*** The filing deadline to submit 2017 tax returns will be Tuesday, April 17, 2018. ***

The IRS will begin accepting individual tax returns on January 29, 2018.  Although the IRS will begin accepting both electronic and paper tax returns on January 29, paper returns will begin processing later in mid-February as system updates continue;  by law, the IRS cannot issue refunds claiming the Earned Income Tax Credit (EITC) and the Additional Child Tax Credit (ACTC) before mid-February.  The IRS expects the earliest EITC/ACTC related refunds to be available in taxpayer bank accounts or on debit cards starting on February 27, 2018, if they chose direct deposit and there are no other issues with the tax return.  

 

How can I get help filing my 2017 taxes?

AARP Foundation’s Tax-Aide program provides IRS-certified volunteers who provide FREE basic income tax return preparation with electronic filing to qualified individuals. The service is available to taxpayers with low and moderate income, with special attention to those age 60 and older.  AARP sites see taxpayers on a walk-in basis, first come/first served, without regard to age.  Tax filers are advised to come early to these sites as there is a limit to how many people can be seen at each site each day, and sign-up sheets are often used.

The Free Tax Prep (FTP)* program provided in our area by United Way of the Mid-South and Impact America offers FREE tax help to people of low and moderate income (household income $54,000 a year or less), people with disabilities, the elderly and people with limited English proficiency who need assistance preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals.  Some FTP sites are walk-in, first come first served; some take appointments; others are a combination of both walk-in and appointments.  Tax filers are advised to come early to the walk-in sites as there is a limit to how many people can be seen at each site each day.  *This program was formerly known as the VITA program.

Please call us at 2-1-1 (or 901-415-2790 or tollfree at 855-354-4211) beginning January 16, 2018 for information and appointments for the free tax sites for filing for the 2017 tax year.

FTP (Free Tax Prep) Sites

SHELBY COUNTY

38018
Cordova Library
8457 Trinity Road
Memphis, TN 38018
Tuesday, March 13, 2018 11:00 am – 4:00 pm
Monday, April 2, 2018 11:00 am – 4:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

* The New Olivet Baptist Church
10000 Woodland Hills Drive
Cordova, TN 38018
February 10 – April 21, 2018
Tuesdays 6:00 pm – 8:00 pm
Saturdays 10:00 am – 1:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome
(*Times subject to change without notice due to activities,
inclement weather or closures)

38053
Millington Branch Library
4858 Navy Rd, Millington 38053
Saturday, February 3, 2018 10:00 am -2:00 pm
Saturday, February 17, 2018 10:00 am – 2:00 pm
Saturday, March 3, 2018 10:00 am – 2:00 pm
Saturday, March 17, 2018 10:00 am – 2:00 pm
Saturday, March 31, 2018 10:00 am – 2:00 pm
Saturday, April 14, 2018 10:00 am -2:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

38103
* University of Memphis Law School
1 North Front Street
Memphis, TN 38103
February 7- April 18, 2018
Wednesdays, 4:00 pm – 8:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome *(Closed for Spring Break – March 7, 2018; closed on
holidays and inclement weather)

38104
*Apha Omega Veterans 
1183 Madison Avenue
Memphis, TN 38104
Friday, February 9, 2018 10:00 am – 2:00 pm
*Disabled Veterans Only*
Appointments – Call 2-1-1 (901-415-2790)
No Walk-ins or roll-ins (Not open to the public)

* Catholic Charities of West TN
85 N. Cleveland Street
Memphis, TN 38104
February 22 – April 12, 2018
Thursdays 9:00 am – 2:00 pm
Appointments – Call 2-1-1 (call 901-415-2790)
Walk-ins Welcome
*Spanish translators available

Church Health Center (Impact America FTP Site)
1350 Concourse Ave, Suite 142
Memphis, TN 38104
January 17-March 3, 2018
Mondays, Tuesdays and Wednesdays from 11:30 am – 7:30 pm
Saturdays 9:00 am – 3:00 pm
Call 844-829-3786 FOR Appointment; WALK INS WELCOME

* First Congregational Church
1000 South Cooper Street
Memphis, TN 38104
February 13 – April 7, 2018
Tuesdays 4:00 pm – 8:00 pm
Saturdays 10:00 am– Noon
*(Saturdays by appointment only)
Appointments – call 2-1-1 (901-415-2790)
Walk-ins Welcome (except Saturdays)

*Memphis Center Independent Living (for persons with disabilities)
1633 Madison Avenue
Memphis, TN 38104
Friday, February 16, 2018 10:00 am – 2:00 pm

*Appointments – Call Ms. Sandy 726-6404
Walk-ins and roll ins welcome

Memphis Urban League
413 N. Cleveland Street
Memphis, TN 38104
Tuesday April 3, 2018 10:00 am – 3:00 pm
Thursday April 5, 2018 10:00 am – 3:00 pm
Appointments – Call 2-1-1(901-415-2790)
Walk-ins Welcome

38105

EMC Foundation – Uptown
594 N.Second Street
Memphis, TN 38105
Tuesday January 23, 2018 10:00 am – 2:00 pm
Thursday January 29, 2018 10:00 am – 2:00 pm
Appointments – Call 2-1-1(901-415-2790)
Walk-ins Welcome

38106
Gaston Park Library
1040 S. Third Street
Memphis, TN 38106
Thursday, February 1, 2018 11:00 am – 4:00 pm
Tuesday, February 20, 2018 11:00 am – 4:00 pm
Saturday, March 17, 2018  Noon – 5:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

Social Suds Resource Center (Impact America FTP Site)
1048 S Bellevue Blvd
Memphis, TN 38106
January 17-March 3, 2018
Saturdays 9:00 am – 3:00 pm
Call 844-829-3786 FOR Appointment; WALK INS WELCOME

Soulsville Town Centre (Impact America FTP Site)
915 E McLemore Ave
Memphis, TN 38106
January 17-March 3, 2018
Tuesdays and Thursdays from Noon – 8:00 pm
Saturdays from 9:00 am – 3:00 pm
Call 844-829-3786 FOR Appointment; WALK INS WELCOME

38107
Oasis of Hope – Bickford Community
Center
233 Henry Ave
Memphis. TN 38107
February 3, 2018 – March 24, 2018
Saturdays 10:00 am – 1:00 pm
Appointments – call 2-1-1 (901-415-2790); Walk-ins Welcome

Neighborhood Christian Center
785 Jackson Avenue
Memphis, TN 38107
Tuesday, February 13, 2018 9:00 am – 3:00 pm
Wednesday, February 14, 2018 9:00 am – 3:00 pm
Thursday, February 15, 2018 9:00 am – 3:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

North Library
1192 Vollintine Avenue
Memphis, TN 38107
Tuesday, February 6, 2018 11:00 am – 4:00 pm
Thursday, March 1, 2018 11:00 am – 4:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

38108

Hollywood Library
1531 N. Hollywood Street
Memphis, TN 38108
Friday, January 26, 2018 11:00 am – 4:00 pm
Wednesday, February 7, 2018 11:00 am – 4:00 pm
Saturday, March 24, 2018 11:00 am – 4:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

38109
* South Branch Library
1925 S. Third Street
Memphis, TN 38109
February 17 – April 14, 2018
Saturdays 10:00 am – 1:00 pm
Walk in ONLY Site

Levi Library
3676 Hwy 61 S
Memphis, TN 38109
Monday, February 5, 2018 11:00 am – 4:00 pm
Monday, February 26, 2018 11:00 am – 4:00 pm
Wednesday, March 28, 2018 11:00 am – 4:00 pm
Appointments – Call 2-1-1(901-415-2790)
Walk-ins Welcome

38111
Cherokee Library
3300 Sharpe Avenue
Memphis, TN 38111
Wednesday, January 31, 2018 11:00 am – 4:00 pm
Saturday, February 10, 2018 11:00 am – 4:00 pm
Tuesday, March 6, 2018 11:00 am – 4:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

38112

Brewster Elementary
2605 Sam Cooper Boulevard
Memphis, TN 38112
Friday, March 9, 2018 9:00 am – 2:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

Binghampton Development Corporation (Impact America FTP Site)
280 Tillman Street
Memphis, TN 38112
January 17 -March 3, 2018 Schedule:
Tuesdays, Wednesdays and Thursdays from Noon – 8:00 pm
Fridays from Noon – 6:00 pm
Saturdays 9:00 am – 3:00 pm
March 3- April 18, 2018 Schedule:
Mondays – Fridays 9:00 am – 4:00 pm
Call (844-829-3786) to make appointment or walk in

38114

Orange Mound Community Center (Impact America FTP Site)
2572 Park Avenue
Memphis, TN 38114
January 17-March 3, 2018
Wednesdays and Thursdays from Noon – 8:00 pm
Fridays from Noon – 6:00 pm
Saturdays 9:00 am – 3:00 pm
Call 844-829-3786 FOR Appointment; WALK INS WELCOME

38115
 Hickory Ridge Mall
6075 Winchester Rd
Memphis, TN 38115
January 15 – April 14, 2018
Mondays 9:00 am – 3:00 pm
Wednesdays 1:00 pm – 6:00 pm
Thursdays 1:00 pm – 6:00 pm
Fridays 1:00 pm – 6:00 pm
Saturdays 9:00 am – 6:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

Latino Memphis (Impact America FTP Site) Spanish Speaking Volunteers
6041 Mt Moriah Rd, Apple Tree Center
Memphis, TN 38115
January 17-March 3, 2018
Mondays 10:00 am – 3:00 pm
Call 844-829-3786 FOR Appointment; WALK INS WELCOME

38116

Robert R. Church Elementary
4100 Millbranch Road
Memphis, TN 38116
Wednesday, February 21, 2018 9:00 am – 2:00 pm
Appointments – Call 2-1-1(901-415-2790)
Walk-ins Welcome

* Cummings Street Baptist Church
@ Whitehaven Library
4120 Millbranch Road
Memphis, TN 38116
February 17 – April 14, 2018
Saturdays 10 am – 3:00 pm (cuts off at 2:00 pm)
Walk IN ONLY Site

New Horizon Apartments
3619 Kingsgate Drive
Memphis, TN 38116
Tuesday, January 23, 2018 1:00 pm – 5:00 pm
Saturday, January 27, 2018 10:00 am – 3:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

* Southland Mall Super Site
1292 Shelby Drive
Memphis, TN 38116
January 16 – April 19, 2018
Mondays, 3:00 pm – 7:00 pm
Tuesdays, 10:00 am – 2:00 pm /4:00 pm – 7:00 pm
Wednesdays, (Closed)
Thursdays, 10:00 am – 2:00 pm
Fridays, Noon – 7:00 pm
(Friday, March 30, 2018 – Closed for Good Friday)

Saturdays, 10:00 am – 6:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

38117

Concorde College – Orientation Room
5100 Poplar Avenue
Memphis, TN 38117
Thursday, February 1, 2018 9:00 am – 4:00 pm
Friday, February 2, 2018 9:00 am – 4:00 pm
Wednesday, February 7, 2018 6:00 pm – 7:00 pm
Wednesday, February 14, 2018 6:00 pm – 7:00 pm
Appointments – Call 2-1-1 Walk-ins Welcome

Poplar-White Station Library
5094 Poplar Avenue
Memphis, TN 38117
Friday, February 23, 2018 11:00 am – 4:00 pm
Friday, March 23, 2018 11:00 am – 4:00 pm
Friday, April 13, 2018 11:00 am – 4:00 pm
Appointments – Call 2-1-1
Walk-ins Welcome

38118
Parkway Village Library
4655 Knight Arnold Road
Memphis, TN 38118
Tuesday, January 30, 2018 11:00 am – 4:00 pm
Wednesday, March 14, 2018 11:00 am – 4:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

United Parcel Service
3675 Swinnea Road
Memphis, TN 38118
Monday, January 22, 2018 2:00 pm – 6:00 pm
Tuesday, February 13, 2018 8:00 am – Noon
Tuesday, March 27, 2018 4:00 pm – 9:00 pm
* UPS Employees Only*

38122
Hope Works
3337 Summer Ave
Memphis, TN 38122
Tuesday, January 30, 2018 10:00 am – 3:00 pm
Thursday, February 22, 2018 10:00 am – 3:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

Randolph Library
3752 Given Avenue
Memphis, TN 38122
Friday, February 9, 2018 11:00 am – 4:00 pm
Thursday, April 12, 2018 11:00 am -4:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

Highland Heights Church of Christ
3587 Macon Road
Memphis, TN 38122
Saturdays, from January 27 – April 14, 2018 10:00 am – 2:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

38125

East Shelby Drive Library
7200 E Shelby Drive
Memphis, TN 38125
Thursday, March 15, 2018 11:00 am – 4:00 pm
Monday, April 9, 2018 11:00 am – 4:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

38126

Crenshaw Library
531 Vance Avenue
Memphis, TN 38126
Saturday, January 27, 2018 11:00 am – 4:00 pm
Friday, February 2, 2018 11:00 am – 4:00 pm
Wednesday, February 28, 2018 11:00 am – 4:00 pm

Tuesday, April 10, 2018 11:00 am – 4:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

38127
* Word of Life Seventh Day Adventist Church
1215 Floyd Ave
Memphis, TN 38127
January 21 – April 15, 2018
Tuesdays 5:30 pm – 7:00 pm
Sundays Noon – 3:00 pm
Walk-ins Welcome
*(Closed during inclement weather)

Ed Rice Community Center (Impact America FTP Site)
2907 N Watkins St
Memphis, TN 38127
January 17-March 3, 2018
Mondays & Wednesdays from Noon – 8:00 pm
Fridays from Noon – 6:00 pm
Saturdays from 9:30 am – 3:00 pm
March 3- April 18, 2018 Schedule:
Monday, Wednesdays and Fridays from Noon – 6:00 pm
Call 844-829-3786 FOR Appointment; WALK INS WELCOME

Frayser Library
3712 Argonne Street
Memphis, TN 38127
Monday, January 29, 2018 11:00 am – 4:00 pm
Thursday, February 8, 2018 11:00 am – 4:00 pm
Saturday, March 10, 2018 11:00 am – 4:00 pm
Friday, April 6, 2018 11:00 am – 4:00 pm
Appointments – Call 2-1-1; Walk-ins Welcome

38128
* Refuge Memphis
3683 Austin Peay Hwy
Memphis, TN 38128
January 16 – April 17, 2018
Mondays (Closed)
Tuesdays Noon – 7:00 pm
Wednesdays 1:00 pm – 6:00 pm
Thursdays 1:00 pm – 6:00 pm
Fridays 1:00 pm – 6:00 pm
Saturdays 10:00 am – 6:00 pm
Sundays (Closed)
Appointments- call 2-1-1 (901-415-2790)
Walk-ins Welcome

**Frayser-Raleigh Senior Center

3985 Egypt Central Rd
Memphis, TN 38128
Thursday, February 22, 2018 9:00 am – 2:00 pm
Wednesday, March 7, 2018 9:00 am – 2:00 pm
** Residents and Employees Only **
Appointments taken @ Manager’s office
No Walk-ins – (Not open to the public)

38134
Bartlett Public Library
5884 Stage Road
Bartlett, TN 38134
Wednesday, February 21, 2018 4:00 pm – 7:00 pm

Appointments- call 2-1-1 (901-415-2790)
Walk-ins Welcome
Memphis, TN 38138

National College
5760 Stage Road
Bartlett, TN 38134
Monday, February 5, 2018 9:00 am – 2:00 pm
Monday, February 26, 2018 9:00 am – 2:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

*Deaf Connect
6045 Shelby Oaks Dr
Memphis, TN 38134
Friday, February 16, 2018 9:00 am – 3:00 pm
Saturday, March 3, 2018 9:00 am – 3:00 pm
*Hearing Impaired Only*
Appointments – Call S. Chappell 901-278-9307
No Walk-ins

38138

*Plough Towers
6580 Poplar Ave, Memphis 38138
Thursday, February 15, 2018 9:00 am – 2:00 pm
Wednesday, February 28, 2018 9:00 am – 2:00 pm
** Residents and Employees Only **
Appointments taken @ Manager’s office
No Walk-ins – (Not open to the public)

38141
Divine Life Church
5270 Riverdale Rd
Memphis, TN 38141
Thursday, January 25, 2018 10:00 am – 4:00 pm
Friday, January 26, 2018 10:00 am – 4:00 pm
Appointments – Call 2-1-1 (901-415-2790)
Walk-ins Welcome

FAYETTE COUNTY, TN

Fayette County Commission on Aging Senior Enrichment Center
17290 Highway 64
Somerville, TN 38068
January 27 – April 14, 2018
Thursdays 4:00 pm – 7:00 pm  & Saturdays 10:00 am – 1:00 pm
Appointments Call 2-1-1 (901-415-2790)  or toll-free 855-354-4211
Walk-ins Welcome

CLOSED MARCH 31, 2018 for EASTER

LAUDERDALE COUNTY, TN

Lauderdale County Commission on Aging
605 Airport Street
Halls, TN 38040
Tuesday, February 27, 2018 9:00 am – 3:00 pm
Tuesday, March 27, 2018  9:00 am – 3:00 pm
Appointments Call 2-1-1 (901-415-2790) or toll-free 855-354-4211
Walk-ins Welcome

University of TN Martin – Ripley Campus
315 S Washington Street
Ripley, TN 38063
Friday, April 6, 2018 (4:00 pm-8:00pm) & Saturday, April 7, 2018 from 9:00 am-1:00pm
Appointments, Call 2-1-1 (901-415-2790) or toll-free 855-354-4211
Walk-ins Welcome

TIPTON COUNTY, TN

Tipton County Public Library
3149 Highway 51 N
Covington, TN 38018
January 29 – April 16, 2018
Mondays & Wednesdays 2:00 pm – 6:00 pm
Appointments Call 2-1-1 (901-415-2790) or toll-free 855-354-4211
Walk-ins Welcome

CRITTENDEN COUNTY, ARKANSAS

West Memphis City Library
213 N. Avalon Street
West Memphis, AR 72301
January 27 – April 14, 2018
Saturdays 10:00 am – 2:00 pm
Appointments Call 2-1-1 (901-415-2790) or toll-free 855-354-4211
Walk-ins Welcome

DESOTO COUNTY, MISSISSIPPI

Bancorp South Tax Prep
Longview Heights Baptist Church
4501 Goodman Road
Olive Branch MS 38654
Tuesdays and Thursdays 3:00 pm -6:00 pm
January 30-March 22, 2018

WALK IN ONLY
Site info only 662-892-1640

Brown Missionary Baptist Church South Campus
7200 Swinnea Road, 300 Wing Offices
Southaven, MS 38671
Mondays 10:00 am-3:30 pm
Wednesdays 10:00 am-6:00 pm
Saturdays 9:00 am-3:00 pm
Jan 17-April 11, 2018
WALK INS ONLY

MR DYE Public Library – Horn Lake, MS 38637
2885 Goodman Road
Horn Lake, MS 38637
Mondays, from January 29-March 26, 2018 5:00 pm – 7:00 pm
CLOSED Monday, February 19, 2018 for President’s Day
Saturday, February 3, 2018 8:00 am – Noon
Saturday, March 3, 2018 8:00 am – Noon
Saturday, March 17, 2018 8:00 am – Noon
Saturday, April 14, 2018 8:00 am- Noon
WALK INS ONLY

LAFAYETTE COUNTY, MISSISSIPPI

Lafayette County & Oxford, MS Public Library
401 Bramlett Blvd
Oxford, MS 38655
Tuesdays & Thursdays 3:00 pm-6:00 pm
February 6-April 12, 2018
CLOSED FOR SPRING BREAK MARCH 13 & MARCH 15, 2018
WALK INS ONLY

TUNICA COUNTY, MISSISSIPPI
R C Irwin Public Library
1285 Kenny Hill Drive
Tunica, MS 38676
January 26 – April 14, 2018
Fridays, 10:00 am – 2:00 pm
Saturdays 10:00 am – 2:00 pm
Appointments Call 2-1-1 (901-415-2790) or toll-free 855-354-4211
Walk-ins Welcome

* Caesar Entertainment/Horseshoe Casino
1021 Casino Center Dr
Robinsonville, MS 38664
Tuesday, February 6, 2018 2:00 pm – 6:00 pm
Thursday, February 8, 2018 10:00 am – 2:00 pm
*(Employees & Staff Only)

*Sam’s Town Casino
1477 Casino Strip Resort Blvd
Robinsonville, MS 38664
Tuesday, February 6, 2018 7:00 am – 11:00 am
Thursday, February 8, 2018 4:00 pm – 8:00 pm
*(Employees & Staff Only)

AARP SITES (GIVES PREFERENCE TO 60 AND OLDER BUT WILL SEE OTHERS IF SLOTS AVAILABLE)

WALK IN SITES ONLY (NO APPOINTMENTS)

SHELBY COUNTY

38017

Collierville Burch Library

501 Poplar View Parkway, Collierville 38017
Tuesdays only 10:00 am – 1:30 pm
February 6 – April 10, 2018

38018

Cordova Branch Library
8457 Trinity Rd, Cordova 38018
Thursdays only 10:00 am – 1:30 pm
February 1-April 12, 2018

38053

Millington Branch Library
4858 Navy Rd, Millington 38053
10:00 am – 1:30 pm
Fridays only from February 12-April 13, 2018
Closed Friday, March 30, 2018 for holiday

38111

Benjamin L. Hooks Central Library, 3030 Poplar Avenue

Mondays through Saturdays 9:00am – 12:30pm
Thursday, February 1 – Tuesday, April 17, 2018
Except Monday, Feb 19th (Presidents’ Day), Friday, March 30th (Good Friday) and Wednesday, April 4th (MLK Jr. Memorial Day).
(3rd Floor Business/Sciences Department)

Saturday, April 14th 9:00am – 4:30pm
Monday, April 16th 9:00am – 4:30pm
Tuesday, April 17th 9:00am – 4:30pm
(Meeting Rooms A, B & C)

38134

Bartlett Branch Library, 5884 Stage Rd, Bartlett 38134

Mondays & Tuesdays 10:00 am — 1:30 pm
Monday, Feb 5 – Tuesday, April 17, 2018
Except Monday, Feb 19th (Presidents’ Day)

DESOTO COUNTY, MISSISSIPPI

M. R. Davis Public Library
8554 Northwest Drive
Southaven MS 38671
Mondays 9:00-4:00
Feb 5 – April 16, 2018
PLUS Tuesday April 17, 2018 9:00 am – 4:00 pm

 

ALL TAX FILERS at the AARP and FTP sites MUST bring
1. Their Social Security Cards OR
2. An earnings statement from Social Security (1099-SSA) OR
3. A Medicare card with the letter “A” after the number which reflects they are getting benefits under their own record.

General filing information

What documents do I need to bring with me to get my taxes filed?

The IRS has prepared a list of documents needed by tax preparers:
https://www.irs.gov/Individuals/Checklist-for-Free-Tax-Return-Preparation

AARP and FTP tax preparers can prepare tax returns with the following forms:

  • Wages, salaries, etc. (Form W-2)
  • Interest Income (Form 1099-INT)
  • Dividends Received (Form 1099-DIV)
  • State Tax Refunds (Form 1099-G)
  • Unemployment Benefits (Form 1099-G)
  • IRA Distributions (Form 1099-R)
  • Pension Income (Forms 1099-R, RRB-1099, CSA-1099)
  • Social Security Benefits (Form SSA-1099)
  • Simple Capital Gain/Loss (Form 1099-B)
  • Sale of Home (Form 1099-S) limited
  • Self-employed Income (Form 1099-MISC) limited
  • Gambling Winnings (Form W-2G)
  • Cancellation of Debt (Form 1099-C) limited
  • Health Savings Accounts (Form 1099-SA) limited
  • Itemized Deductions limited
  • Education Credits (Form 1098-T)
  • Child Tax Credit
  • Earned Income Credit
  • ACA Statements (Forms 1095-A, B or C)

AARP and FTP tax preparers can NOT prepare tax returns with the following forms:

  • Schedule C with losses
  • Complicated Schedule D (capital gains and losses)
  • Form SS-5 (request for Social Security Number)
  • Form 4684 (casualty and theft loss)
  • Form 8606 (non-deductible IRA)*  AARP can assist with Part 1 of this form ONLY. 
  • Form 8615 (minor’s investment income)
  • Form SS-8 (determination of worker status for purposes of federal employment taxes and income tax withholding)
  • Parts 4 & 5 of Form 8962 (Premium Tax Credits)

What if I want to file my taxes myself online?
https://www.irs.gov/Filing/E-File-Options

If your household income is less than $62,000, you can also go to the My Free taxes site sponsored by United Way Worldwide and H & R Block to find free tax filing software:
http://www.unitedway.org/myfreetaxes/

What if I’m not eligible for the free tax filing but need someone to file my taxes for me?
https://www.irs.gov/Tax-Professionals/Choosing-a-Tax-Professional

Where can I get the paper tax forms?
The IRS is moving toward e-filing, and is moving away from the use of paper forms. In early 2018, the IRS will make forms for the 2017 tax year available on its website at https://www.irs.gov/Forms-&-Pubs . Note that there are also accessible tax forms and publications that can be downloaded or viewed online in text-only, Braille ready files, browser-friendly HTML, accessible PDF, and large print. Also, IRS eBooks for mobile devices are provided in the ePub format at that same site.

A limited number of a very few tax forms — 1040, 1040A and 1040EZ, and the instructions for those forms – will be made available from the IRS for distribution through public libraries in early 2018 AS SOON AS THEY ARE SENT BY THE IRS.   Customers may also be able to make copies of other needed paper tax forms through asking for assistance at the public service desk. Librarians will let you know if a reference copy of the form you need is available for copying, or if you will need to print it from the IRS website.  Copies of the most popular forms will be available for copying at the Central Library (Business/Sciences desk on third floor).  Copies may also be available at library branches; call the branch ahead of time to confirm availability.

Where do I send my paper tax forms?
Tennessee:  https://www.irs.gov/filing/tennessee-where-to-file-addresses-for-taxpayers-and-tax-professionals

Arkansas: https://www.irs.gov/filing/arkansas-where-to-file-addresses-for-taxpayers-and-tax-professionals

Mississippi: https://www.irs.gov/filing/mississippi-where-to-file-addresses-for-taxpayers-and-tax-professionals

How can I get a copy of my tax return?
Tax preparers at the AARP and FTP sites will provide tax filers a copy of their tax return once it is completed and submitted.  If you need a replacement copy, you will need to go back to the site where your 2017 taxes were filed.  AARP sites can also provide tax filers a copy of their 2016 returns IF the return was filed at that particular site.

Tax filers can also order copies of tax returns and transcripts of tax returns from the IRS.   For information on ordering copies of tax returns from the IRS, see https://www.irs.gov/uac/about-form-4506    Note that there is a $50 charge for each return and the IRS says they can take up to 75 days to process such requests.

The IRS can also provide a Tax Return Transcript for many returns free of charge.  The transcript provides most of the line entries from the original tax return and usually contains the information that a third party (such as a mortgage company) requires.  See Form 4506-T, Request for Transcript of Tax Return, on the IRS website, or you can request transcripts by phone (1-800-908-9946) or mail.   For more information, see  https://www.irs.gov/individuals/tax-return-transcript-types-and-ways-to-order-them .

How can I contact the IRS?

For general tax information, call 1-800-829-1040.  For information about the status of your tax refund, go to https://www.irs.gov/Refunds .  You will need to provide your social security number, filing status and amount of refund.

The IRS Where’s My Refund? link at  https://www.irs.gov/refunds and the IRS2Go app will be updated with projected deposit dates for early EITC and ACTC refund filers a few days after February 27.  Taxpayers will not see a refund date on Where’s My Refund? or through their filing software until then.

IF you are not waiting for EITC or ACTC refunds and it has been more than 21 days since you filed your taxes electronically (or someone else did so electronically for you), OR it has been more than 6 weeks since you mailed your paper return, you can call 1-800-829-0922 to check on the status of your refund.

The Memphis office is located at 22 North Front Street in the Falls Building and is generally open Monday – Friday, 8:30 Am – 4:30 PM.  IRS staff do NOT provide free tax preparation assistance.  Here is a list of the services available at that office: https://www.irs.gov/uac/Services-Provided-FOUR

Many tax-related questions are answered on the IRS website at https://www.irs.gov/