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Library’s ‘Gadget Lab’ Introduces Customers to Their Electronic Gadgets and Gizmos

By: Marcey Wright

Stop by Central Library's Gadget Lab to learn how to use your mobile device to download the Library's digital collections. See the article for details.Navigating the ever-changing world of electronic gadgets and gizmos is easier at the Memphis Public Library & Information Center thanks to a new e-Book and e-Audio Gadget Lab at the Benjamin L. Hooks Central Library (3030 Poplar Avenue).

“This open lab is for customers who want to learn how to check out and download digital content from the Library’s various collections,” explained Staff Development Manager Damone Virgilio. “Customers now have an opportunity to meet one-on-one with a knowledgeable staff member who will assist them with learning or troubleshooting,” he said.

Instead of depending on users’ guides or online tutorials, customers can bring their electronic devices to Central Library (computer lab L-50) from 10 am to 1 pm on the second and fourth Mondays of each month. Helpful Library staff will be standing by to offer hands-on assistance and answer customers’ questions on how to download music, e-books, and e-audiobooks to their devices.

“This is an excellent opportunity for customers to strengthen much-needed technical skills in an environment where they have experienced people to assist them with the process,” Virgilio commented. “Nothing beats hands-on experience in helping customers to get past their doubts and concerns in using digital devices and services.”

Some devices customers may bring to the Lab include iPhones, iPads, tablets, Nooks, the Amazon Kindle Fire HDX, and more. Regardless of which device, Library staff is willing to help customers of all ages!

Virgilio concluded, “E-readers and tablet devices are more prevalent, and prices are coming down, which will result in more demand for digital content. This type of content has become increasingly popular, and this trend will continue. In our Strategic Plan, the Library has positioned itself to satisfy this growing demand!”

For more information about the Library’s Gadget Lab, call (901) 415-2723.