Amazon is looking for Virtual Customer Service Reps


What is a Part-Time position in Virtual Customer Service?
Our Virtual Customer Service is open 24 hours per day, 7 days a week. As a Seasonal Amazon Customer Service Part Time “PT” employee you will work a flexible schedule to meet the needs of our business and customers. Work schedules will be selected through shift bids every 3 weeks which take into consideration business need and your performance. The average amount of hours scheduled per associate will be 20-29 hours per week, with expectations to work up to 60 additional hours during Peak Seasons. Available shifts will include morning, afternoon and evenings, typically including one or both weekend days. Schedules will change throughout the duration of your employment. There may be mandatory instances of additional scheduled work time, based on business needs or large-scale events. Being available to work a flexible schedule that falls within our operating hours is required and expected. You may also be required to work on any/all major holidays.

Associates utilize Amazon-provided desktops and headsets to manage their work, including scheduling shifts and taking customer contacts. Associates are measured on schedule adherence, contact quality, efficiency, and process compliance.  Associates are required to communicate effectively, both written and verbally, as daily work is managed via phone, email, and/or chat.

*Seasonal employees may remain with Amazon in a temporary capacity for up to nine months, or a shorter period of time depending on business need.

Compensation
Except as otherwise required by law, this role pays $15.00 per hour.

 

Apply HERE