Minimum Qualifications
| 1. Two (2) years of case management or care coordination experience; and 2. Bachelor’s degree from an accredited college or university in public health, business administration, business management, social work, sociology, psychology, public health, health administration, or closely related field; OR 3. An equivalent combination of related education and/or experience. 4. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED |
Duties and Responsibilities
| 1. Informs, educates, and empowers the targeted underserved populations to improve health and wellness.2. Prepares reports (i.e. daily activity reports, timesheets, and end of month and quarterly reports) in accordance with state/county guidelines. Uses data reports to address findings from programmatic meetings/huddles.3. Follows guidelines and mandates for children eligible for medical services.4. Accurately and completely inputs data in State’s and Health Department’s databases.5. Performs care coordination activities per CHANT mandates and grant deliverables.6. Mobilizes and prioritizes relationships with organizations and community partners. Plans, conducts and participates in targeted community-based activities.7. Develops effective internal/external communication to enhance outreach and education through social media, public service announcements (PSA) and other media outlets.8. Participates in planning and implementation of targeted outreach activities..9. Develops and implements an individualized plan of care/pathway for patients and maintains the medical records for these visits.10. Develops plans to connect the families with the appropriate resources and services based on their needs and availability, and provides appropriate follow-up.11. Empowers families with information to become effective managers of their families’ service needs.12. Educates clients and families on importance of keeping appointments for well child checkups, well-women and immunizations requirements using key educational messages. Identifies appropriate referrals/resources based on the child/family needs.13. Coordinates medical follow-up needs of family by telephone and mail correspondence to family and other community providers to promote continuum of care needs.14. Receives assigned referrals from CHANT leader/supervisor and provides care coordination activities.15. Assists CHANT families in navigation of care and goal settings per pathways of care.16. Evaluates program services by providing feedback regarding program outcomes as needed at huddles/ staff meetings and uses data reports to address findings.17. Makes home visits to investigate and validate client’s needs and to promote care coordination and patient navigational activities.18. Develops care coordination plans to connect families with the appropriate resources and services based on needs and availability, and provides appropriate follow-up.19. Follows Children’s Special Services (CSS)/CHANT policy guidelines for children eligible for medical services.20. Conducts screenings and assessments with individuals/families using the CHANT Screening and Assessment Questionnaire.21. Visits clients or agencies to obtain necessary information to provide assistance to clients.22. Attends in-services training programs and keeps abreast of current Maternal Child Health issues by seeking continuing education opportunities. Participates in related continuing education activities.23. Participates with Public Health Emergency Activities.24. Performs other related duties as required or directed. |