Delta Airline Career Opportunities


Ramp Agent (Customer Service Agent) – Memphis
Ramp Customer Service Agents will be scheduled to work a shift between 20 to 40 hours per week. Work tasks include bending, stooping, twisting, standing, and walking. Work tasks are repetitive such as loading and stacking bags in addition to working in confined spaces and on knees for an extended period in aircraft bins. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow, to name a few).
  • Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing aircraft from the gate positions.
  • Safeguard Cargo, baggage, and mail from damage, loss, and weather.
  • Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
  • Repeatedly lift and load baggage onto carts to ensure each bag reaches its destination.
  • Operate baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger’s destination.
  • Practices safety-conscious behaviors in all operational processes and procedures

    WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

    • High School diploma, GED, or High School Equivalency.
    • Embraces diverse people, thinking, and styles.
    • Consistently makes safety and security, of self and others, the priority.
    • Have a valid driver’s license.
    • Must be proficient in English.
    • Be at least 18 years of age.
    • Pass an extensive post-offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law.
    • Pass a post-offer pre-employment drug test.
    • Ability to frequently lift bags or items weighing up to and including 50 pounds.
    • Ability to occasionally lift bags or items weighing between 50 and 70 pounds.
    • Pass a physical ability test (PAT), if fail PAT test, retest permitted within 4-8 weeks post-failure.
    • Be authorized to work in the US and have resided in the US last 5-consecutive years (exceptions include: trailing a spouse or dependent of something in the US military, a missionary, an exchange student, a Peace Corps volunteer, a citizen who lived outside of the US and is/was employed by a US-based employer or company).
    • Possess basic computer skills.
    • Have strong verbal communication skills.
    • Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.
    • Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE.
    • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for a U.S.-based job, if not currently employed by Delta Air Lines, Inc.

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Ticket Gate Agent (Seasonal) Memphis
Customer Service Agents serving as a Ticket Agent are the first to greet our customers to guide and assist them with the ticketing and baggage check-in process. You will: 
  • Greet customers to guide and assist them with the ticketing and baggage check-in process.  
  • Use a computer to sell, print, and reissue tickets. 
  • Manage the check-in process, ensuring that customers have the proper travel documentation. 
  • Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts.
  • Several other lifting tasks will involve handling items as low as floor level and as high as waist level. 
  • Practices safety-conscious behaviors in all operational processes and procedures. 

Customer Service Agents serving as a Gate Agent help our customers with routing, trip planning, and gate boarding. You will: 

  • Use computers to assist customers with seat availability, make gate announcements regarding the boarding process, flight status, checking and handling baggage, managing and initiating the boarding process. 
  • Operate jet ways to place them in position prior to aircraft arrival and lift, opening, closing, and securing aircraft doors. 
  • Practices safety-conscious behaviors in all operational processes and procedures.

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

  • High School diploma, GED or High School Equivalency.
  • Must successfully pass a Customer Service Assessment.
  • Must be proficient in English.
  • Embraces diverse people, thinking, and styles.
  • Consistently makes safety and security, of self and others, the priority.
  • Be at least 18 years of age.
  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law.
  • Pass a post-offer pre-employment drug test.
  • Pass a physical ability test (PAT), if fail PAT test, retest permitted within 4-8 weeks post failure.
  • Frequently lift bags or items weighing up to and including 50 pounds.
  • Occasionally lift bags or items weighing between 50 and 70 pounds. 
  • Be authorized to work in the US.
  • Possess entry-level computer skills.
  • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation .
  • Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for a U.S.-based job, if not currently employed by Delta Air Lines, Inc.

Apply Now!

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Ramp Agent Seasonal – Memphis
Seasonal Customer Service Agents work between 150 and 800 hours per year, serving our customers in both the ticketing and gate areas at airport locations. Seasonal work will depend on the operational need of the station and location.
 
As a Ramp Agent, you will work with an innovative team whose common goal is to ensure that our customer’s baggage and cargo arrives safely and on time to drive a positive customer experience. At Delta, our brand is critical to our continued success. As a Ramp Agent, you play a key part in keeping our brand strong by, maintaining professionalism, and exhibiting a positive attitude inside and outside of work. 
 
This position comes with a profit-sharing program and Delta’s industry-leading travel privileges (free flights!).   
 
Work tasks include bending, stooping, and twisting, standing, and walking. Work tasks are repetitive such as loading and stacking bags in addition to working in confined spaces and on knees for an extended period of time in the aircraft bins. At times these tasks will be completed in harsh weather conditions (heat, rain, snow, to name a few).
  • Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing aircrafts from the gate positions.
  • Safeguard Cargo, baggage, and mail from damage, loss, and weather.
  • Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
  • Repeatedly lift and load baggage onto carts and ensuring each bag reaches its destination.
  • Operate baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger’s destination.
  • Practices safety-conscious behaviors in all operational processes and procedures.

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

  • High School diploma, GED or High School Equivalency.
  • Must be proficient in English.
  • Embraces diverse people, thinking, and styles.
  • Consistently makes safety and security, of self and others, the priority.
  • Have a valid driver’s license.
  • Must be proficient in English.
  • Be at least 18 years of age.
  • Pass an extensive post-offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law.
  • Pass a post-offer pre-employment drug test.
  • Ability to frequently lift bags or items weighing up to and including 50 pounds.
  • Ability to occasionally lift bags or items weighing between 50 and 70 pounds.
  • Pass a physical ability test (PAT), if fail PAT test, retest permitted within 4-8 weeks post failure.
  • Be authorized to work in the US and have resided in the US last 5-consecutive years (exceptions include: trailing a spouse or dependent of something in US military, a missionary, an exchange student, a Peace Corps volunteer, a citizen who lived outside of the US and is/was employed by a US-based employer or company).
  • Possess basic computer skills.
  • Have strong verbal communication skills.
  • Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.
  • Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE.
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for a U.S.-based job, if not currently employed by Delta Air Lines, Inc.

Apply Now!