FedEx Employees Credit Association- Title Clerk Needed

Are you looking for a career in the financial industry? We are hiring immediately! Full-time with benefits!


Title: Title ClerkDepartment: Risk ManagementReports To: Collections ManagerSchedule: TBDLocation: NonconnahFLSA Status: Non-Exempt

Responsibilities1.Serve our members.2.Provide support to third party title vendor pertaining to the recording, tracking, and releasing of titles and UCC3.Coordinate relationships with ancillary loan product vendors including the scheduling of training, reporting of sales to management team, posting of premium payments, and submission of monthly vendor invoices including debt protection, GAP, and4.Process all consumer loan modification requests including substitution of collateral and addition/removal of debt protection,5.Maintain extensive knowledge of title and insurance internal policies and NCUA and state regulations.6.Consistently deliver high level of service with members and staff to ensure all transactions are handled professionally and7.Support goals of department and company by cross selling other loan, share and ancillary products8.Must maintain strictly confidential information pertaining to the Credit Association, member, and employee business.9.Maintains regulatory compliance including the Bank Secrecy Act.10.Follows the CARE and QA Service Standards and maintains excellent understanding of FECA products and services.11.Participates in ongoing training for professional and personal development.12.Maintains a positive, professional attitude and works well with a team.13.All other duties and responsibilities as assigned.

Qualifications1.Associate’s degree in related field or equivalent education and work experience. Financial Institution experience preferred, including understanding of credit union philosophy and knowledge of credit union rules and regulations.2.Thorough knowledge of title and insurance terminology, compliance, and regulatory3.Detail oriented and excellent time management4.Maintain a positive and professional demeanor with members, vendors, co-workers and management5.Excellent written and verbal communication and basic math skills.6.Must be accurate, organized, attentive to details, and manage time well.7.Proficiency in Microsoft Office.

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FedEx Employees Credit Association (est. 1974) is a not-for-profit federal credit union which seeks to be the first-choice provider of financial solutions to FedEx employees, retirees, and their families, enabling our members to secure their financial future and realize their dreams.

FECA has a caring team of employees, deeply invested in the communities it serves. FECA offers competitive compensation and benefits (medical, dental, vision, life, AD&D, short-term disability, EAP, 401k with company match, profit-sharing, discounts on financial products and services, paid vacation and personal days, and paid time for volunteering) as well as extensive professional development opportunities including on-site educational and leadership development programs.

With half a billion dollars in assets and more than 90,000 members, FECA has branches in Memphis, TN; Los Angeles, CA; Indianapolis, IN; Pittsburgh, PA; Harrison, AR; and Fort Worth, TX. FECA’s corporate offices are in Memphis, TN. For more information, visit