Library Services and COVID-19


This page includes information on alterations to library services due to COVID-19. For community information about COVID-19 including public health information, business/personal assistance, food, and more, please visit our COVID-19 page HERE.

  • Beginning Tuesday May 19, as part of Phase II of the Back to Business Plan for the City of Memphis, libraries will be limited to 50% capacity.
  • All Memphis Public Libraries locations will be open from 10:00 am to 6:00 pm, Monday through Friday.
  • Libraries will be limited to computer use and material use/checkout only (no study rooms/meeting rooms).
  • Customers will be allowed 1 (one) hour of usage per visit.
  • Workspaces will be spaced and sectioned off to ensure a 6-foot distance between each station. Elevators and escalators will be limited to a 2-person capacity.

masks – gloves – sanitizing

  • While supplies last, masks are available for our customers for use inside the Library.
  • Masks are required to use library facilities.
  • All library staff will be required to wear face masks and sterile gloves.
  • All libraries will have hand sanitizer conveniently located throughout the facility for guest usage.
  • Staff will be regularly sanitizing all surfaces and work stations in efforts to keep library patrons safe and healthy.

material checkout and return

  • Customers may place holds and check out material again.
  • Items returned to the Library will be quarantined for 4 days prior to receiving and re-shelving. Please ignore any automated overdue notices for items recently returned (and remember, we do not have any overdue fines!)

curbside pick-up

  • Beginning June 15th, we now offer COVID-19 Curbside Pick-up.
  • Please visit HERE for more information.

library card registration, renewal, & pin

  • You may obtain and renew a Library Card in person; however, we are still offering courtesy online card renewals for 1 year without the need to provide documentation requirements.
  • As always, residents of Shelby County age 13 and up are invited to register online for a Library Card and begin using our online services immediately.
  • Our Start Here page includes information on obtaining a new library card, submitting a request to renew your library card, and what to do if you do not know your PIN.

library programming

Customers can visit our Library Events page for various programs. In-person programming will resume at a later date yet to be determined.


elderly and/or immunocompromised

Contact your local library branch to organize special aid such as curbside drop-offs or dedicated computer use times.


second editions bookstore inside of the Benjamin L Hooks library

As of 9/8/2020, Second Editions bookstore is open Tuesday-Friday, 10am-2pm. The max amount of patrons in the store at any given time is 7.


summary of online offerings

  • Visit our eCollection page for instructions on accessing our eBooks, eAudiobooks, eMagazines, and eMusic.
  • Visit our Learn page for a breakdown of services by topics such as Business/Entrepreneurship, Health & Wellness, Job and Career, and much more.
  • Don’t have a Library Card? Sign up for an online card and use it immediately.
  • If you have any questions, you can submit your question online.

In addition to the many services provided by the library, check out our list of free online resources for childhood learning, health, and activities to keep busy while at home. Resources on this page include: