MLGW JOB OPENINGS


 

OPENING DATE: APRIL 14, 2022
CLOSING DATE: APRIL 22, 2022

JOB TITLE: SPECIAL OFFICER
Duties: Assist in the protection and security of Division personnel and
property and any other phase of security work as directed.
High School diploma or General Education Development (G.E.D.).

Must have 2 years full-time Corporate Security or law enforcement
experience. Must have a current Tennessee Armed Guard license and
possess the appropriate registration card as required by the Tennessee
Department of Commerce and Insurance (current POST certified officers
are exempt from this requirement). Must complete NIMS Training
within 1 year of entering job. Must not have been convicted of or
pleaded guilty to any felony or misdemeanor to any federal/state laws or
city ordinance. Must not have been released or discharged under any
condition other than honorable from any of the armed forces of the
United States. Must have at least 20/70 vision in each eye corrected to
20/20 with normal color vision and depth perception. Must have a valid
driver’s license from state of residence.

Work inside and outside. Subject to hazards of security work.
Shift work required.

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OPENING DATE: APRIL 14, 2022
CLOSING DATE: APRIL 29, 2022

JOB TITLE: BILINGUAL SERVICE ADVISOR
Duties: Process service requests, billing/miscellaneous inquiries and emergency calls
from customers within specific qualified parameters via telephone or web mail;
and effectively handle calls from irate/hostile customers.

Drug screening, with negative test results, is required prior to entry into this
classification. Must have successfully completed Data Entry Exercises, Group C.
Must have successfully completed Placement (Group 007 “Customer Contact
Representatives”)/Performance Exercises and Customer Service Simulation Test.
Must have a valid driver’s license from state of residence.
Must be fluent in Spanish.

Works in office. Subject to stressful environment handling customers using
abusive language, noise, eye fatigue and sitting for long periods of time. Shift
work required. Subject occasionally to mandatory overtime.

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OPENING DATE: APRIL 14, 2022
CLOSING DATE: APRIL 29, 2022

JOB TITLE: COMPUTER SOFTWARE SPECIALIST 3
Duties: Apply advanced-level business and information technology system practices and/or project
management methodology in analyzing information requirements to determine hardware/
software solutions; develop project plans; and implement, develop or maintain enterprise
information systems to meet project deliverables

Bachelor’s degree in Computer Science, Engineering, Information Systems or Business with a
concentration in Information Systems or Math with a concentration in Computer Science or
Bachelor’s degree with a minimum of 12 hours college accredited Information Technology or
Information Systems courses plus four (4) years of Division experience in database, computer
hardware/software, mainframe, networking, programming, or system analysis skills depending
on departmental need. Must meet proficiency requirements. Must have at least one (1) year of
demonstrated experience as the primary support person for a particular system or application
and at least demonstrated knowledge and skills in one (1) or more of the fields listed below.
Experience and knowledge requirements will vary according to area and departmental needs.
Must have a valid driver’s license from state of residence.

DESKTOP SUPPORT: Windows Desktop operating system, Group Wise, Microsoft Office
Suite, Visio, TOAD, Unix, Linus.

DATABASE: Oracle Business Intelligence, SQL, PL/SQL, database scripting languages,
Oracle Applications Database Administration, Oracle middleware, database-oriented
middleware, job scheduling and workflow management systems. APPLICATIONS
PROGRAMMING: SQL, PL/SQL, Business Objects, Oracle Applications R12 or higher,
Oracle Discoverer, Business Intelligence, XML Publisher, Oracle Reports or other current
programming languages, Data Integrator, ETL tools, Data Warehouse system
administration/support, data modeling, data extraction

Works inside under good conditions. Subject to sitting for long periods of time at computer
terminals, eye fatigue, grasping/ reaching for technical manuals/printouts and distinguishing
color, and occasional light lifting, bending, stooping/crouching to load computer equipment,
paper and carry materials.

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CANDIDATES ACCEPTING EMPLOYMENT WITH MLGW MUST LIVE AND
MAINTAIN THEIR RESIDENCE WITHIN THE BOUNDARIES OF SHELBY
COUNTY, TENNESSEE WITHIN SIX MONTHS OF THEIR EMPLOYMENT
DATE. EOE M/F/D/V