Progressive is Hiring Work From Home Customer Service Reps


Job opportunities

  • Customer Service Representative- support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products
  • Claims Customer Service Representative- care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products

Must-have qualifications                                                                     

  • Two years of post-secondary education or higher
  • Instead of the above, two years of relevant work experience         

Bilingual positions are also available; must be fluent in Spanish (speak and read)

Training starts: August

Schedule: Most schedules will include a weekend day and evening hours after completion of training

Work from home office requirements

  • Designated workspace free from noise and other distractions
  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
  • All Progressive hardware you receive needs to be connected to a surge protector
  • High-speed internet access is at your expense unless otherwise required by law

Compensation 

  • $16.85 – $19.65/hour depending on experience
  • Gainshare bonus up to 16% of your eligible earnings based on company performance
  • An additional 10% when you work evening or weekend hours
  • Performance-based rewards
  • Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Apply HERE!