Customer Service Representative
We are looking for a few Customer Service Representatives to join our team of incredible people. Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an excellent personality, empathy and strong work ethic.
Our people are our greatest asset. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals.
- You have the ability to multi-task
- You are eager to advance your career with a reliable company
- You can problem solve with a can-do attitude
- You enjoy working with a team as well as independently
- You are 18+ years of age
- You have a high school diploma (higher education preferred)
- You pass a criminal background check
About The Job
- Handle inbound service calls
- Drive customer satisfaction through voice, chat, and/or email communications
- Navigate through multiple systems
- Ongoing training and skill development