Tax Assistance (AARP and FTP)


IRS 1040 tax forms with handwritten 'Tax Time!' note for filing reminder.

Tax Assistance AARP and FTP

2026 Tax Filing Season Information

Updated as of 02/04/2026

IRS e-Filing Start Date: Thursday, Jan 26th, 2026
Tax Filing Deadline:
Tuesday, April 15, 2026

Call LINC/2-1-1 for assistance

PLEASE CALL 2-1-1 (alternate numbers: 901-415-2790 or toll-free 855-354-4211) for information about free tax assistance 

Our helpful LINC/2-1-1 staff are available to assist you by phone:

  • Monday – Thursday, 9:00 AM – 8 PM;
  • Friday & Saturday, 10 AM – 6 PM; and
  • Sunday 1 PM – 5 PM.

IN CASE OF BAD WEATHER, WE ADVISE YOU TO CALL 2-1-1 TO SEE IF WE HAVE RECEIVED NOTICE OF LAST-MINUTE CLOSINGS OR CHANGE IN SCHEDULE


AARP Sites at Memphis Public Libraries

All sites are walk-in/first-come, first-served. AARP sites give preference to those 60 and up.
At Central Library: Sign-in required; sign-in sheet posted outside on front door after 6:00 AM.

Benjamin L. Hooks Central Library
3030 Poplar Ave.
Memphis, TN 38111
Feb 2 – Apr 15
Mondays, 10 AM – 2 PM
Tuesdays, 10 AM – 2 PM
Wednesdays, 10 AM – 2 PM
Thursdays, 10 AM – 2 PM
Fridays, 10 AM – 2 PM

Exceptions: Except President’s Day (Monday, Feb. 16), Good Friday (Friday, April 3rd), and MLK Jr. Memorial Day (Monday, April 6th)

Cordova Library
8457 Trinity Rd.
Memphis, TN 38018
Feb 12 – Apr 9
Thursdays, 10 AM – 2 PM

AARP Services at Memphis/Shelby County Area Libraries

All Locations: 10 am – 2 pm
Feb 2nd – April 15th, 2026

  • Monday – Friday – Benjamin L. Hooks Central Library
  • Mondays – Bartlett
  • Tuesdays – Collierville
  • Thursdays – Cordova (starting Feb. 12, 2026)

What documents to bring.

The AARP Foundation Tax Aide page includes a site locator that can be used to find other sites within the region:


United Way Free Tax Preparation at Memphis Public Libraries

All sites are available on a walk-in/first-come, first-served basis. Household income of $70,000 or less

Super and Satellite Sites

Raleigh Library
3452 Austin Peay Hwy.
Memphis, TN 38128
Jan 27 – Apr 15
Tuesdays – Saturdays
10 AM – 4 PM

South Library
1929 South Third St.
Memphis, TN 38109
Feb 14 – Apr 11
Saturdays
10 AM – 2 PM

Mobile Sites

Cherokee Library
3300 Sharpe Ave.
Memphis, TN 38111

All times 11 AM – 4 PM

Tuesday, Feb. 3
Friday, Feb. 6
Tuesday, Mar. 10
Friday, Mar. 13

Cordova Library
8457 Trinity Rd.
Memphis, TN 38018

All times 11 AM – 4 PM

Monday, Feb. 2
Monday, Mar. 2

Cornelia Crenshaw Library
531 Vance Ave.
Memphis, TN 38126

All times 11 AM – 4 PM

Thursday, Feb. 5
Monday, Feb. 9
Thursday. Feb.19
Monday, Feb. 23
Thursday, Mar. 12
Monday, Mar. 23

East Shelby Library
7200 East Shelby Dr.
Memphis, TN 38125

All times 11 AM – 4 PM

Friday, Feb. 27
Monday, Mar. 9
Friday, Mar. 27

Frayser Library
2220 James Rd
Memphis, TN 38127

All times 11 AM – 4 PM

Tuesday, Feb. 3
Tuesday, Feb. 17
Tuesday, Mar. 3
Tuesday, Mar. 17
Tuesday. Mar. 31

Gaston Park Library
1040 S Third St
Memphis, TN 38106

All times 11 AM – 4 PM

Tuesday, Feb. 24
Tuesday, Mar.24
Tuesday, Apr. 7

Levi Library
3676 Hwy 61 South
(South Third Street)
Memphis, TN 38109

All times 11 AM – 4 PM

Wednesday, Feb. 11
Friday, Mar. 11
Wednesday, Apr. 1

North Library
1192 Vollintine Ave.
Memphis, TN 38107

All times 11 AM – 4 PM

Friday, Feb. 13
Thursday, Feb. 26
Thursday, Mar. 5
Monday, Mar. 16
Thursday, Mar. 26
Monday, Mar. 30

Officer Geoffrey Redd Library
5094 Poplar Ave.
Memphis, TN 38117

All times 11 AM – 4 PM

Tuesday, Mar. 3
Tuesday, Mar. 17

Orange Mound Library
843 Dallas St.
Memphis, TN 38114

All times 11 AM – 4 PM

Wednesday, Feb. 4
Wednesday, Feb. 25
Wednesday, Mar. 25
Wednesday, Apr. 8

Parkway Village Library
4655 Knight Arnold Rd.
Memphis, TN 38118

All times 11 AM – 4 PM

Tuesday, Feb. 10
Friday, Feb. 20
Friday, Mar. 6
Friday, Mar. 20
Tuesday, Mar. 24

Randolph Library
3752 Given Ave.
Memphis, TN 38122

All times 11 AM – 4 PM

Wednesday, Feb. 18
Wednesday, Mar. 4
Wednesday, Mar. 18

South Library
1929 South Third St.
Memphis, TN 38109

All times 10 AM – 2 PM

Saturday, Feb. 14
Saturday, Feb. 21
Saturday, Feb. 28
Saturday, Mar. 7
Saturday, Mar. 14
Saturday, Mar. 21
Saturday, Mar. 28
Saturday, Apr. 4
Saturday, Apr. 11

Whitehaven Library
4120 Mill Branch Rd.
Memphis, TN 38116

All times 11 AM – 4 PM

Wednesday, Feb. 4
Wednesday, Feb. 11
Wednesday, Feb. 18
Wednesday, Feb. 25
Wednesday, Mar. 4
Wednesday, Mar. 11
Wednesday, Mar. 18
Wednesday, Mar. 25
Wednesday, Apr. 1

Visit the United Way of the Mid-South Free Tax Prep page for details on sites, income requirements, and documentation to bring.

Information on all sites throughout the region can be found here:


The Taxpayer Advocate Service (TAS) is an independent organization within the IRS. We are here to protect your rights as a taxpayer and help you with tax problems you can’t resolve on your own.

Taxpayer Advocate Service

The IRS Taxpayer Advocate Service will provide information for first-time tax filers and assistance for filers with individual or systemic tax problems. Bring your questions and documents to the 3rd floor of the Benjamin Hooks Central Library every other Thursday during the tax filing season. Please check our Events Calendar for dates and times.

For one-on-one assistance, a government-issued ID will be required. 

General Filing Information

Tax forms available to print from the IRS Website below:

Visit the “File your tax return” page with the IRS to find information such as:

  • Filing dates
  • Required documents
  • Ways to file for free
  • Access to forms and instructions
  • Where to mail paper forms
  • and more.