Tax Assistance (AARP and FTP)


Updated as of 01/30/2023

IRS starts accepting electronic filing from Monday, January 23, 2023. Tax filing season will end on Tuesday, April 18, 2023. 

Call LINC/2-1-1 for assistance

PLEASE CALL 2-1-1 (alternate numbers: 901-415-2790 or toll-free 855-354-4211) for information about free tax assistance 

Our helpful LINC/2-1-1 staff are available to assist you by phone:

  • Monday – Thursday, 9:00 AM – 8 PM;
  • Friday & Saturday, 10 AM – 6 PM; and
  • Sunday 1 PM – 5 PM.

IN CASE OF BAD WEATHER, WE ADVISE YOU TO CALL 2-1-1 TO SEE IF WE HAVE RECEIVED NOTICE OF LAST MINUTE CLOSINGS OR CHANGE IN SCHEDULE


TAX ASSISTANCE SITES

AARP Sites

All sites are walk-in/first come first serve. AARP sites give preference to those 60 and up.

Benjamin L. Hooks Library
3030 Poplar Ave.
Memphis, TN 38111
Feb 2 – Apr 11
Mondays, 10AM – 2PM
Tuesdays, 10AM – 2PM
Wednesdays, 10AM – 2PM
Thursdays, 10AM – 2PM
Fridays, 10AM – 2PM
Saturdays, 10AM – 2PM

Sign-in sheet posted on front door at 6AM.

Exceptions: Monday, Feb 20th (Presidents’ Day) and Tuesday, April 4th (MLK Jr. Memorial Day), and Friday April 7th (Good Friday)

Bartlett Library
5884 Stage Rd.
Bartlett, TN 38134
Feb 6 – Apr 18
Mondays, 10AM – 2PM
Tuesdays, 10AM – 2PM

Sign-in sheet posted on front door at 9AM.

Exceptions: Monday, Feb 20th (Presidents’ Day) and Tuesday, April 4th (MLK Jr. Memorial Day).

Cordova Library
8457 Trinity Rd.
Memphis, TN 38018
Feb 2 – Apr 13
Thursdays, 10AM – 2PM

VITA/FTP Sites

All sites are walk-in/first come first serve. Impact America and FTP limited to household income under $60,000. Please bring:

  • Photo ID
  • SS cards (not copies)
  • Last year’s return
  • All forms W-2 and 1099
  • Other tax documents you may have
  • Married filing jointly both spouses must be present

Super Sites

Frayser Free Tax Prep Super Site
3060 Baskin St.
Memphis, TN 38127

Jan 30 – Apr 13
Mondays, 10am-5pm
Tuesdays, 1pm-6pm
Wednesdays, 12pm-5pm
Thursdays, 12pm-5pm
Saturdays, 9am-5pm

Hickory Ridge Mall
6075 Winchester Rd.
Memphis, TN 38115

Jan 25 – Apr 18
Mondays, 10AM – 4PM
Tuesdays, CLOSED
Wednesdays, 10AM – 4PM
Thursday, 10AM – 4 PM
Fridays, 10AM – 4PM
Saturdays, 10AM – 4PM

Raleigh Library
3452 Austin Peah Hwy.
Memphis, TN 38128

Jan 24 – Apr 18
Mondays, CLOSED
Tuesdays, 10AM – 4PM
Wednesdays, 10AM – 4PM
Thursdays, 10AM – 4PM
Fridays, 10AM – 4PM
Saturdays, 10AM – 4PM

Southland Mall
1291 Shelby Dr.
Memphis, TN 38116

Jan 23 – Apr 18
Mondays, 2PM – 6PM
Tuesdays, 10AM – 2PM; 3PM – 6PM
Wednesdays, CLOSED
Thursday, 10AM – 2PM
Fridays, 10AM – 6PM
Saturdays, 10AM – 6PM

United Way Plaza
1005 Tillman St.
Memphis, TN 38112

Jan 23 – Apr 18
Mondays, 9AM – 3PM
Tuesdays, 9AM – 3PM
Wednesdays, 9AM – 3PM
Thursday, CLOSED
Fridays, 9AM – 3PM
Saturdays, 10AM – 3PM

Other FTP/Mobile Sites

Use the search box to limit to certain zip codes:

Impact America

Impact America provide free tax assistance for those that qualify. They are providing assistance at the Church Health Center and the Binghampton Development Corporation. Visit the Impact America site to reserve or call 1-844-829-3786.


aarp details

AARP Foundation’s Tax-Aide program provides IRS-certified volunteers who provide FREE basic income tax return preparation with electronic filing to qualified individuals. The service is available to taxpayers with low and moderate income, with special attention to those age 60 and older. 


ftp details

FTP volunteers provide free federal income tax preparation/filing assistance for individuals and families with household income of $60,000 or less. 


General Filing Information

What is the tax filing deadline?

  • IRS starts accepting electronic filing from Monday, January 23, 2023. Tax filing season will end on Friday, April 18, 2023. 

What documents do I need to bring with me to get my taxes filed?

What if I want to file my taxes myself online?

What if I’m not eligible for the free tax filing but need someone to file my taxes for me?

Where can I get the paper tax forms?

Where do I send my paper tax forms?

How can I get a copy of my tax return?

  • For information on ordering copies of tax returns from the IRS, see https://www.irs.gov/uac/about-form-4506
  • The IRS can also provide a Tax Return Transcript: https://www.irs.gov/individuals/transcript-types-and-ways-to-order-them

How can I contact the IRS?