Updated as of 04/21/2025
Call LINC/2-1-1 for assistance
PLEASE CALL 2-1-1 (alternate numbers: 901-415-2790 or toll-free 855-354-4211) for information about free tax assistance
Our helpful LINC/2-1-1 staff are available to assist you by phone:
- Monday – Thursday, 9:00 AM – 8 PM;
- Friday & Saturday, 10 AM – 6 PM; and
- Sunday 1 PM – 5 PM.
The 2024 Tax Assistance season is now over; however, here are two links regarding the new deadline of November 3, 2025 for Tennessee residents due to the disaster declaration. Also, we link to a flyer with details on extended tax assistance
IRS Notice of new deadline for Tennessee residents due to disaster declaration.
Updated as of 02/18/2025
IRS e-Filing Start Date: Tuesday, January 27, 2025
Tax Filing Deadline: Tuesday, April 15, 2025
Call LINC/2-1-1 for assistance
PLEASE CALL 2-1-1 (alternate numbers: 901-415-2790 or toll-free 855-354-4211) for information about free tax assistance
Our helpful LINC/2-1-1 staff are available to assist you by phone:
- Monday – Thursday, 9:00 AM – 8 PM;
- Friday & Saturday, 10 AM – 6 PM; and
- Sunday 1 PM – 5 PM.
IN CASE OF BAD WEATHER, WE ADVISE YOU TO CALL 2-1-1 TO SEE IF WE HAVE RECEIVED NOTICE OF LAST MINUTE CLOSINGS OR CHANGE IN SCHEDULE
AARP Sites at Memphis Public Libraries
All sites are walk-in/first come first serve. AARP sites give preference to those 60 and up.
At Central Library: Sign-in required; sign-in sheet posted outside on front door after 6:00 AM.
Benjamin L. Hooks Central Library
3030 Poplar Ave.
Memphis, TN 38111
Feb 1 – Apr 15
Mondays, 10AM – 2PM
Tuesdays, 10AM – 2PM
Wednesdays, 10AM – 2PM
Thursdays, 10AM – 2PM
Fridays, 10AM – 2PM
Saturdays, 10AM – 2PM
Exceptions: Except President’s Day (Monday, Feb. 17) and MLK Jr. Memorial Day (Friday, April 4th)
Cordova Library
8457 Trinity Rd.
Memphis, TN 38018
Feb 6 – Apr 10
Thursdays, 10AM – 2PM
The AARP Foundation Tax Aide page includes a site locator that can be used to find other sites within the region:
United Way Free Tax Preparation at Memphis Public Libraries
All sites are walk-in/first come first serve. Household income of $67,000 or less
Super and Satellite Sites
Raleigh Library
3452 Austin Peay Hwy.
Memphis, TN 38128
Jan 27 – Apr 15
Tuesdays – Saturdays
10AM – 4PM
South Library
1929 South Third St.
Memphis, TN 38109
Feb 15 – Apr 12
Saturdays
10AM – 1PM
Mobile Sites
Cherokee Library
3300 Sharpe Ave.
Memphis, TN 38111
All times 11AM – 4PM
Tuesday, Feb. 4
Friday, Feb. 7
Tuesday, Mar. 18
Friday, Mar. 21
Cordova Library
8457 Trinity Rd.
Memphis, TN 38018
All times 11AM – 4PM
Monday, Feb. 3
Monday, Mar. 3
Cornelia Crenshaw Library
531 Vance Ave.
Memphis, TN 38126
All times 11AM – 4PM
Monday, Jan. 27
Thursday, Feb. 6
Tuesday, Feb. 18
Friday, Feb. 21
Monday, Mar. 10
Thursday, Mar. 13
Wednesday, Mar. 26
East Shelby Library
7200 East Shelby Dr.
Memphis, TN 38125
All times 11AM – 4PM
Wednesday, Feb. 26
Friday, Mar. 7
Monday, Mar. 24
Thursday, Apr. 3
Gaston Park Library
1040 S. Third St.
Memphis, TN 38106
All times 11AM – 4PM
Tuesday, Jan. 28
Tuesday, Feb. 25
Tuesday, Mar. 25
Wednesday, Apr. 2
Hollywood Library
1530 N. Hollywood St.
Memphis, TN 38108
All times 11AM – 4PM
Monday, Jan. 27
Friday, Feb. 14
Thursday, Jan. 30
Monday, Mar. 17
Tuesday, Feb. 11
Thursday, Mar. 20
Levi Library
3676 Hwy 61 South
(South Third Street)
Memphis, TN 38109
All times 11AM – 4PM
Wednesday, Jan. 29
Friday, Feb. 7
Friday, Mar. 21
Tuesday, Apr. 1
North Library
1192 Vollintine Ave.
Memphis, TN 38107
All times 11AM – 4PM
Tuesday, Jan. 28
Monday, Feb. 10
Thursday, Feb. 13
Monday, Feb. 24
Thursday, Feb. 27
Thursday, Mar. 13
Officer Geoffrey Redd Library
5094 Poplar Ave.
Memphis, TN 38117
All times 11AM – 4PM
Friday, Jan. 31
Thursday, Feb. 20
Thursday, Mar. 6
Wednesday, Mar. 12
Orange Mound Library
843 Dallas St.
Memphis, TN 38114
All times 11AM – 4PM
Wednesday, Feb. 5
Wednesday, Mar. 5
Friday, Mar. 28
Wednesday, Apr. 9
Parkway Village Library
4655 Knight Arnold Rd.
Memphis, TN 38118
All times 11AM – 4PM
Friday, Jan. 31
Wednesday, Feb. 12
Wednesday, Feb. 19
Tuesday, Mar. 11
Friday, Mar. 14
Wednesday, Mar. 26
Randolph Library
3752 Given Ave.
Memphis, TN 38122
All times 11AM – 4PM
Wednesday, Feb. 19
Friday, Mar. 7
Monday, Mar. 24
Whitehaven Library
4120 Mill Branch Rd.
Memphis, TN 38116
All times 11AM – 4PM
Wednesday, Jan. 29
Wednesday, Feb. 5
Wednesday, Feb. 12
Wednesday, Feb. 26
Wednesday, Mar. 5
Wednesday, Mar. 19
Wednesday, Apr. 2
Wednesday, Apr. 9
Visit United Way of the Mid-South Free Tax Prep page for details on sites, income requirements, and documentation to bring.
Information on all sites throughout the region can be found here:
Taxpayer Advocate Service
The IRS Taxpayer Advocate Service will provide information for first-time tax filers and assistance for filers with individual or systemic tax problems. Bring your questions and documents to the 3rd floor of the Benjamin Hooks Central Library every other Thursday during the tax filing season. Please check our Events Calendar for dates and times.
For one-on-one assistance, a government-issued ID will be required.
The Taxpayer Advocate Service (TAS) is an independent organization within the IRS. We are here to protect your rights as a taxpayer and help you with tax problems you can’t resolve on your own.
General Filing Information
Visit the “File your tax return” page with the IRS to find information such as:
- Filing dates
- Required documents
- Ways to file for free
- Access to forms and instructions
- Where to mail paper forms
- and more.