TN Reconnect seeks a Reconnect Navigator

This position is a hybrid remote work from home position that will also have in-person office hours in Haywood, Tipton, and Lauderdale Counties. The Reconnect Navigator reports directly to the Navigate Reconnect Regional Director. The Reconnect Navigator will be provided a laptop and cell phone for professional use, but the Navigator must work in a physical location in their assigned service area where internet and 4G service is accessible. The position will require occasional travel. This is an exempt, full time, salaried position. Work hours will include one late evening shift per week, and occasional late evening and weekend events, to accommodate the schedules of adult learners. The service area includes the following counties: Shelby, Lauderdale, Haywood, and Tipton.
Primary Duties and ResponsibilitiesMotivate adults to return to college to complete their education with the support of Navigate Reconnect.Provide advising, support, assistance, follow-up, and referrals to Reconnectors (adult learners).Provide financial aid assistance to Reconnectors and make referrals, when necessary.Utilize client relationship management system in capturing data, advising, monitoring Reconnector progress, as well as managing and monitoring self and team workflow.Provide timely reports on services rendered to clients of Navigate Reconnect.Participate in college fairs or other outreach events.Attend and facilitate coordinated activities with partner organizations, community-based organizations, and partner colleges and universities.All other related duties as assigned.
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