Shelby County seeks a Fire Dispatcher

Minimum Qualifications

100% -1. High school diploma or possess a GED; and2. Eighteen (18) years of age; and3. Must not have been convicted of, pleaded guilty to, or entered a plea of no contest to any felony charge or to any violation of federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor or controlled substances. (Applicants will be screened for misdemeanor/felony record); and4. Discharged under honorable conditions from armed forces, if applicable.  5. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.

Duties and Responsibilities

1. Receives and responds to all 911 telephone calls from the public.2. Receives and responds to all emergency or routine fire calls received from the public.3. Receives, monitors, and responds to all incoming emergencies, complaints, and routine calls by telephone and radio.4. Makes decisions and dispatches information, personnel, and equipment as outlined in established protocols.5. Operates emergency telephones and radios according to appropriate established guidelines.6. Relays certain calls and information to supervisor and/or shift leader, as necessary under established protocols.7. Advises supervisor of problems with communications equipment and ensures equipment is in constant working order.8. Composes and maintains daily logs/records of all incoming calls and ensures established procedures and protocols are followed.9. Maintains all necessary files accurately and keeps files current.10. Maintains an efficient, effective operation of the Dispatch Office.11. Performs other related duties as required or directed.
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